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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bob Rodriguez

October 6, 2023

5  out of  5 rating by Bob Rodriguez
"Anja is always the best, fantastic personality. Bob"

Yvonne Pendleton

June 20, 2023

4  out of  5 rating by Yvonne Pendleton
"Customer for years. Last help today helpful. Back to me in good time. Polite & available to oldersters & not so techy.🤗"

Jason Doyle

June 16, 2023

5  out of  5 rating by Jason Doyle
"Super easy to work with & customer service is A+++ Great rates they are now handling our business needs as well as or personal property 😀 Ask for Anja she will take the time to go over everything with you & is always on top of it"

Jenny Aghomo

June 7, 2023

5  out of  5 rating by Jenny Aghomo
"State Farm always provides excellent customer service. Would definitely recommend."

Cornelious King

November 29, 2022

5  out of  5 rating by Cornelious King
"You can always expect timely and exceptional service when working with Nicole and her team."

Mangala Subramaniam

October 16, 2022

5  out of  5 rating by Mangala Subramaniam
"Prompt and very helpful..."

Michael .M

June 28, 2022

5  out of  5 rating by Michael .M
"Filing claims and resolving claims were an easy and professional process with this office. Highly recommend them as State Farm Agents."

Angela Drozdowski

June 22, 2022

5  out of  5 rating by Angela Drozdowski
"This agency is consistently lightening fast in setting up policies. I work for an agency that helps place clients into housing and we institute new policies multiple times a week. I can always count on Victoria and Nicole to respond promptly and efficiently and to deliver the best priced product."

william myers

May 1, 2022

5  out of  5 rating by william myers
"I recently had an opportunity to speak to Nicole Tritaik, Nicole was very courteous, knowledgeable and professional. It is my pleasure to have Nicole as our agent."

Jody Allen

April 8, 2022

5  out of  5 rating by Jody Allen
"Kat is awesome!!! I needed a glass replacement and guess what Kat was on it! She helped me locate a glass shop that could replace my windshield same day! Thanks Kat!"

Keia Briggs

April 7, 2022

5  out of  5 rating by Keia Briggs
"Had the pleasure of working with Kat Adkins today to set up car insurance! If I could give 20 stars I would. She was funny, kind, sweet and very helpful with the whole process. I loved our conversation and she honestly made my day with her positivity."


March 30, 2022

5  out of  5 rating by MICHELLE TLILI
"Always top notch service with Nicole's whole team. They are always so helpful and go above and beyond every single time. Had the pleasure of working with Kat today and she was wonderful! Thank You!"

Victoria Sanderson

October 22, 2021

5  out of  5 rating by Victoria Sanderson
"I cannot give Nicole, her team, and State Farm enough praise. They are so courteous, friendly, helpful. and provide wonderful service. I feel so safe now that I am covered and do business with an agent that I can consider a friend as well as my insurance contact."

Robert Greenberger

September 28, 2021

5  out of  5 rating by Robert Greenberger
"Sara and Nicole are a pleasure to work with and I highly recommend them. Sara (maybe by mistake!!!) gave me her cell phone number and has responded while on vacation and weekend. Their professionalism and responsiveness have been great."

Tad Bell

September 17, 2021

5  out of  5 rating by Tad Bell
"Sara and Nicole have taken care of my family for years. We trust them with our home, vehicle and life insurance policies. They are kind, professional and we never worry about something getting taken care of. They are amazing and if I could give them 10 stars I would. Highly recommend!"

Ran W

September 12, 2021

5  out of  5 rating by Ran W
"Nicole and Sara and the whole staff have your back when you have a problem. I highly recommend Nicole's State Farm's office to anyone looking for insurance."

Rita McCulloch

September 1, 2021

4  out of  5 rating by Rita McCulloch
"Sara was very helpful when I called and she recommended someone for me to contact for my problem."

Stacey Queen

July 27, 2021

5  out of  5 rating by Stacey Queen
"Sara's knowledge, experience and kindness were helpful to me in making an important decision such as life insurance. I have peace of mind. Thank you."

Antionette Smith

July 11, 2021

5  out of  5 rating by Antionette Smith
"Friendly and caring staff"

Matthew Wilson

June 3, 2021

5  out of  5 rating by Matthew Wilson
"They're such a breath of fresh air! Super friendly and more than helpful. It was quite truthfully the most pleasant experience I've ever had with an insurance company! Highly recommend 👍"

Jessica Jessica

May 7, 2021

5  out of  5 rating by Jessica Jessica
"Nicole, Sara, and Anja are exceptional. Every question or problem I have, they've got an answer and never make me feel like I'm asking too many questions. Highly recommend this State Farm office!"


May 3, 2021

5  out of  5 rating by Chris
"I have had homeowners, auto and life with this office most for well over 10 years. I've always gotten an actual person when I needed one and always gotten the help and service I need without having to go through acres of fancy websites and 800 numbers (but they have those too if that's your speed). My thanks to Nicole and her entire staff"


May 3, 2021

5  out of  5 rating by milbest77
"My wife and I just moved back to RVA this past weekend after living elsewhere for a few years. The process of obtaining insurance has been made so easy and seamless by Nicole and her team. First, we had to secure homeowners insurance before closing on our house here in Richmond. Nicole’s office took care of everything, from providing an instant quote to sending the lending folks what they needed. Then, after not even being in town for 72 hours, Nicole personally reached out to me this Monday morning to complete the transfer of our auto and jewelry insurance as well. She even reminded me to make a DMV appointment ASAP, which turned out to be a huge factor since the earliest appointment I could get is a July 8! Working with this agency has been such a pleasure. My wife and I will be referring all our friends and family here in RVA to Nicole for not only her excellent customer service, but also State Farm’s great rates! I highly recommend this agency to anyone looking for an easy and responsive insurance experience."

Dominik Wilson

April 19, 2021

5  out of  5 rating by Dominik Wilson
"I don't know why it has taken so long for me to write a review. I have used Nicole's team for my insurance needs for almost 6 years now and I could not be happier. Anytime I have an issue, a local agent that is always by my side and willing to help is so valuable and I truly appreciate it. Anytime I have an issue like hitting a deer, adding a new car to the plan, or life insurance needs, they help me in a very smooth way. They even send my family cards around the holidays. I hope Nicole lives to be 100000 years old so I don't have to live without this insurance team lol."

David Darden

March 29, 2021

5  out of  5 rating by David Darden
"I have been working with Nicole and Sara for a little over 4 years now and they manage nearly all of my insurance needs, and will soon close the circle and manage everything! I have been impressed with their professionalism and their timely responses to questions or concerns I may have. They have taken the time to help me make the important decisions about my insurance needs based on my daughters and how I can best protect them in the future. I would not consider moving my business from Nicole and her team! Great customer service and competitive rates that seal the deal for me!"